ASIA PACIFIC JOURNAL OF ADVANCED EDUCATION AND TECHNOLOGY
Impact on Government Operations and Accountability of Quezon City’s Public Auditors’ Efforts: Basis for Strategic Actions
Jay A. Sario, MPA, DBA, Ed.D1, Manuel L. San Jose Jr., CPA, MBA, CIA, CISA, CGAP, CRMA, CFIP2
https:orcid.org/0000-0003-4755-35101, https:orcid.org/0009-0008-1911-65952
docjayasario@gmail.com1, mlsanjosejr@yahoo.com2
University of Perpetual Help System DALTA, Manila, Philippines1-2
Philippine Christian University Manila, Philippines1
DOI:https://doi.org/10.54476/apjaet/54500
Abstract
This research investigates the impact of Quezon City’s Public Auditors’ efforts on government operations and accountability, to inform strategic actions for enhancing governance effectiveness. The study examines the profile of respondents in terms of age, gender, and years of experience, and evaluates the extent to which performance audits influence government operations’ efficiency and effectiveness. Performance audits’ impact on accountability mechanisms within government agencies is also analyzed, alongside an assessment of perceived challenges and opportunities associated with their implementation. Utilizing a mixed-methods approach, data were collected through surveys and interviews with government officials and auditors in Quezon City. Statistical analysis and thematic coding were employed to analyze the data and derive key findings. The findings indicate a diverse representation of respondents across age groups, with a significant mid-career presence. Performance audits are found to significantly influence cost savings, timeliness of services, transparency, process improvement, and overall accountability within government agencies. Despite positive perceptions, challenges such as limited resources, resistance to change, and political interference are identified, along with opportunities for collaboration, capacity-building, and technological integration. Based on these findings, strategic actions are recommended to strengthen performance audit implementation in Quezon City. These include enhancing training programs for government employees, establishing transparent communication channels for audit findings, leveraging technology for efficient auditing processes, fostering collaboration with external audit experts, and developing comprehensive audit policies aligned with international best practices. In conclusion, this research underscores the vital role of performance audits in enhancing government operations and accountability in Quezon City. By addressing challenges and capitalizing on opportunities, the findings of this study offer valuable insights for policymakers and stakeholders seeking to improve governance effectiveness and transparency in the public sector.
Keywords: Performance audits, Government operations, Accountability, Strategic actions, Governance enhancement